Privacy Policy
At ELISA Leathercraft, we respect and value your privacy. As a fun leather accessories store based in the United States, we are not only committed to providing you with high-quality handcrafted products and a pleasant shopping experience, but also promise to protect your personal information to the highest standards. This Privacy Policy aims to clearly explain how we collect, use, store and protect your information, as well as the rights you enjoy in this process.
I. Information Collection
The information you voluntarily provided
When you place an order, register an account, subscribe to our newsletter or contact us, you may provide us with the following information:
Name, delivery address, contact phone number, email address;
Payment-related information (such as credit card numbers or PayPal accounts, all processed through secure third-party payment platforms);
Personal customization requirements (such as engraving content or special instructions).
Automatically collected information
When you browse or use our website, we will automatically collect certain information to help us optimize our services:
Browser type, device model, operating system;
IP address, access time, page dwell time;
Cookies and similar technologies are used to remember your preferences and improve website performance.
Ii. Use of Information
The purpose of our collection of information is limited to providing you with better services, including but not limited to:
Process and deliver your order;
Provide customer support and respond to your inquiries;
Personalized product recommendations and promotional information;
Improve our website and shopping experience;
Prevent fraud and ensure transaction security;
Comply with the requirements of laws and regulations.
We will not sell or rent your personal information to any third party.
Iii. Information Sharing
We will only share information with third parties under the following limited circumstances:
Logistics and Distribution: To ensure the smooth delivery of your order, we will provide the necessary receiving information to our cooperative logistics companies.
Payment processing: Your payment information will be securely processed through third-party payment platforms (such as PayPal, Stripe, etc.), and we will not keep the complete payment card number.
Legal Compliance: If it is necessary to comply with legal requirements or cooperate with law enforcement agencies in investigations, we may disclose relevant information in accordance with the law.
Service Provider: Some website functions or marketing services may be assisted by external suppliers, but we will only provide the minimum information necessary to complete the tasks and require them to abide by strict confidentiality obligations.
Iv. Information Storage and Security
We adopt a variety of technical and management measures to protect your information, including but not limited to
Use encryption technology (SSL) to protect your data transmission on the website;
Implement strict access permission control for sensitive information;
Regularly update the security system to prevent unauthorized access, disclosure or tampering.
Although we do our best to protect your data, Internet transmission is not absolutely secure. Therefore, we cannot guarantee that your information is 100% secure during the transmission process.
V. Use of Cookies
We use Cookies and similar technologies to enhance user experience. Cookies can help us remember your login status, shopping cart contents and browsing preferences. You can disable Cookies through your browser Settings, but this may affect some website functions.
Vi. Privacy of Minors
Our website and products are not intended for children under the age of 13. If we collect a child's personal information without the consent of the guardian, we will delete it immediately.
Vii. Your Rights
According to privacy-related laws, you have the following rights:
Access rights: You have the right to access the information we hold about you.
Right to correction: You can modify or update your personal information at any time.
Right to deletion: You have the right to request that we delete your personal data (provided that it does not affect the completion of your order or your legal obligations).
Right to refuse marketing: You can choose to unsubscribe from our emails or notifications.
To exercise the above rights, please email support@eliseleathercraft.com
Contact us.
Viii. Links to third-party websites
Our website may contain links to third-party websites, which have their own independent privacy policies. We are not responsible for its content or practices. We recommend that you carefully read the relevant policies before use.
Ix. Policy Updates
As our business develops and the legal environment changes, we may update this Privacy Policy from time to time. The updated policy will be posted on this page with the "Last Updated Date" noted. If there are any significant changes, we will inform you in advance via email or website notification.
X. Contact Us
If you have any questions, comments or complaints about this Privacy Policy or the handling of your personal information, please feel free to contact us at any time
E-mail: order@eliseleathercraft.com
Working hours: 9:00AM - 6:00PM from Monday to Friday (Eastern Time of the United States
Social media: You can also communicate with us through our Instagram or Facebook.